USD
  • INR
  • GBP
  • CAD
  • USD
  • AUD
  • EUR
  • JPY

+440 0(111) 044 833

Worldwide Free Shipping

Shipping & Return

SHIPPING METHODS & DELIVERY TIME

After your order has been processed, please allow 10-20 BUSINESS days for shipping (varies by location). We will send you a confirmation email with your tracking number once your package has been sent!

*Please note that these are estimated delivery times only, therefore 4BOTH does not guarantee delivery dates. Don't worry, we will always do our best to deliver on or before your delivery dates.

Please keep in mind the days referenced are business days. Our tracking system will update you with the location of the package until the delivery day, please keep an eye on your emails from us.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order.

Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability.

CUSTOMS & REGULATIONS

You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.

Our products usually – key word usually – ship within 10-20 BUSINESS days (business days do NOT include weekends or holidays)! However, if we have some crazy promotion or a new launch, orders may take a bit longer to process, so be patient my friend!! Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.

RETURN POLICY

Unless the product description says otherwise (i.e. items marked as "All Sales Final"), you can return any item purchased through 4BOTH within ten (10) days of delivery. Items returned are refundable for store credit only as long as items are returned in the condition they were delivered in. You will be responsible for paying for your own shipping costs for returns. Shipping costs are non-refundable from the original order and the return.

Due to the deep discounts we offer, we cannot guarantee that your deal will still be available if you need to return an item. We cannot exchange items. We can only offer store credit.

Items returned because of customer preference/change of mind are returnable for store credit only and the customer must pay the return shipping charges.

If your product is defective, doesn't work properly or not what you ordered, please send us an email we'll assist you.

After ten (10) days of delivery, all items purchased through 4BOTH are non-transferable and all sales are final.

We ask that all items are sent back to us in their original condition and not be broken or altered in any way. For example, new and unopened items must be sent back as shipped. All items must be in their original packaging with no damage to the packaging or a restocking fee will be assessed. The original shipping fee is non-refundable. If you return an item you must email us the tracking number for the returning package and enclose a copy of the receipt showing the date it was sent. Please ensure the receipt is legible. Depending on the condition that the item is received (i.e. damage to package, water damage, intentional damage, signs of use, etc.), we reserve the right to issue a partial store credit.

Cancellations and Order Changes:

If your order has not been processed yet, we can cancel or modify the order. Please note that orders process quickly, so be sure to notify us as soon as possible. If your order has already processed or shipped and cannot be cancelled; please refer to the Return Policy above on how to return your order.

To cancel or modify an order, please email service@4both.com. Be sure to include your order number and a message that you want to cancel the order.

Missing Items:

If your order is missing items please email service@4both.com. Be sure to include your order number, a message describing what is missing from the order and photos of the packaging with its contents.

Let's Sum It Up:

We love what we do and we want to make sure you do too! What we bring you is a genuine passion and an everlasting pursuit to provide you with the ultimate deal experience.

Our mission is to not only meet your shopping expectations but to redefine what online shopping means. We do this by listening to feedback from our customers. We want to hear what you have to say. Write to us with your concerns or questions at service@4both.com and let us know how we’re doing!

Thank you for giving us the opportunity to serve you. We couldn't do it without you!

*Our Satisfaction Guarantee is only during the first 10 days from delivery. Please send us an email so that we can assist you.
Loading...